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From the desk of the President - Ted Stephens As an online shopper, you need to know who you are dealing with and we want you to be assured that you can buy with confidence from us. So here is my personal guarantee to you... You always pay the lowest price. If you find the same complete Cargo Slide advertised at a lower price by another on-line retailer, within 30 days of your order date from us, we will verify the web site where you found the lower price and send you 110% of the difference as a refund. FREE FREIGHT BOTH WAYS We take all the risk. If, for any reason, you do not want to keep your Jotto Desk, we will pay the return freight (ground) back to the warehouse. see Shipping Policy for details 365 DAY RETURN POLICY We accept returns of unused, unopened cartons of product for up to one full year. Any used product or opened merchandise must be returned within 30 days. Damaged or missing parts will be deducted from returns. Free return freight does not apply to product returned after 30 days or partial returns of orders. Our Return Policy must be followed. see Shipping Policy for details I promise you efficient and friendly service at all times. If you're not satisfied, neither am I. Call toll free 1-866-314-5427 and ask for Ted or email me at ted@diversifiedproducts.net You have my personal assurance that I will do everything I can to make a happy and satisfied customer! Ted Stephens |
